feel free to reach out with questions or requests!
FAQS
How long does it take to receive my order?
Generally, I ship orders in 8-14 business days. The keyboards I build are made to order and require time to acquire parts/build the keyboard.
Shipping could take 2-6 days depending on where you are located. I primarily use USPS and I'm located in central IL.
If you're curious how long a particular keyboard will take to arrive, feel free to contact me!
Do you accept returns or exchanges?
No, almost all funds received are used to purchase the items you request. Because of this, I am unable to offer refunds, exchanges, or cancellations with the exception of the situations listed below.
If you somehow place an order by mistake or change your mind about what you ordered, please message me asap. I will cancel orders up to 24 hours after purchase, and there will be a 3% fee for non-refundable card processing fees.
If your keyboard arrives damaged either physically or internally, please contact me about the issue within 72 hours of the time of delivery. After this time window, I will no longer accept returns/exchanges.
If you encounter any issues at any point after purchase or just want to ask some questions, feel free to message me and I will be happy to help troubleshoot your problem or answer questions!
I'm not sure which keyboard or switches are right for me.
No problem! Feel free to contact me about what you're looking for and I'd be happy to help you decide what you might like best!
I'm looking for something not listed. Do you take custom requests?
Yes, if you’re looking for switches or keycaps that are not listed, please contact me.
For keyboards, it depends on the keyboard you would like, I may be willing to do a custom request. Send me a chat message or contact me via email.
Can I send you my own keyboard to mod for me?
Sorry no, I don't offer these services.
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